Privacy Policy

This Privacy Policy describes how Company Ltd, a private company ("NeuroArtisan," "we," "us," or "our") collects, uses, and protects your information when you visit our website https://neuroartisan.com/ and use our AI-powered image generation services.

1. Information We Collect

Personal Information

We may collect the following types of personal information:

• Account information (name, email address, username, password)
• Payment information (billing address, payment method details)
• Profile information (profile picture, preferences, settings)
• Communication data (emails, support messages, feedback)

Usage Information

We automatically collect information about how you use our services:

• Generated images and associated prompts
• Usage patterns and feature interactions
• Device information (IP address, browser type, operating system)
• Log data (access times, pages visited, clicks)

2. How We Use Your Information

We use your information for the following purposes:

• Service Delivery: To provide, maintain, and improve our AI image generation services
• Account Management: To create and manage your account, authenticate users, and provide customer support
• Payment Processing: To process payments and manage billing information
• Communication: To send service updates, respond to inquiries, and provide customer support
• Analytics: To analyze usage patterns and improve our services
• Legal Compliance: To comply with legal obligations and protect our rights

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who help us operate our services (payment processors, cloud hosting)
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request information about the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to certain exceptions)
• Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to certain types of data processing
• Restriction: Request restriction of data processing in certain circumstances

To exercise these rights, please contact us at info@neuroartisan.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors use our website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookie preferences through your browser settings, but disabling certain cookies may affect website functionality.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce our agreements
• Achieve the purposes outlined in this Privacy Policy

Account information is typically retained for the duration of your account plus a reasonable period thereafter. Generated images may be retained according to your privacy settings and our terms of service.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions by relevant data protection authorities
• Other legally recognized transfer mechanisms

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification to registered users
• Displaying a prominent notice on our website

Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: